Last updated: 1 October 2026
Yes. Submit a quote request with your requirements and quantities, and we respond within one business day with tailored pricing. Registered trade customers also receive order history and recurring-order support.
No. Embody IT is a quote-based store. There is no shopping cart, account login or online payment on this site. Browse the catalogue, then submit a quote request (or call or email us) with the products and quantities you need. We send a formal quote by email; once you accept it, we arrange payment by tax invoice and dispatch your order.
Yes. You can browse the full catalogue without an account. For any purchase, submit a quote request and we will confirm pricing and arrange payment by tax invoice. Business and trade customers get a dedicated account so we can attach tax invoices and order history to your profile.
Yes. We can image laptops and desktops with your business profile, email and maps, join them to your domain, and pre-install standard software so they arrive ready to plug in. This is especially useful for multi-device and remote-worker orders.
Product pages show indicative availability. For time-critical orders, call 02 7989 4720 or email info@embodyit.com.au and we will confirm live stock and lead time before you commit.
Yes. All prices shown include Australian GST, and every order ships with a valid tax invoice. Trade pricing is quoted ex-GST where your account is set up that way; we will confirm which applies on your quote.
For retail orders we accept major cards and bank transfer. For approved business accounts we can arrange net terms subject to a credit check. Digital software is payable before delivery; hardware can be paid on order or on approved account.
We do not chase the lowest comparison-site price on grey-market stock, because the warranty and support differ. If you have found the same genuine, Australian-warranted item cheaper from an authorised local reseller, ask us — we are often able to match or come close.
Yes. We source through authorised channels and every product carries the manufacturer's Australian warranty. We do not sell grey-market or parallel-import stock, so your warranty is honoured locally.
Faulty goods are covered under Australian Consumer Law and the manufacturer's warranty. Contact us with the serial number and we will arrange a replacement or repair — we handle the paperwork rather than pointing you to an online form.
Boxed software can usually be reassigned to a new machine while the licence is valid. Digital licences are non-returnable once the key has been issued. We keep a record of your keys so renewals and reassignments are straightforward.
Orders are dispatched with tracking after payment confirmation. Delivery times vary by location; we provide tracking once the order leaves us. See our shipping policy for details.
Our standard service is within Australia. For adjacent regions or freight-forwarding arrangements, contact us first so we can confirm what is permitted for the specific product and warranty.
Faulty goods are covered under Australian Consumer Law. Change-of-mind returns are handled at our discretion and may incur a restocking fee. Software licences are non-returnable once opened. See returns and refunds for the full policy.
Call us on 02 7989 4720 during business hours, email info@embodyit.com.au, or send a quote request. We reply within one business day.
Navigating the guides above and turning an answer into an order.
Use the contact or quote form with as much detail as you have; we answer directly and, where useful, fold the answer back into these guides.
Mainly business, education and government, but we help Sole traders and individuals with real requirements through the same quote-based model.
Yes. We produce formal quotes with line items, part numbers and valid-to dates suitable for internal approval or tender submission.
Payment is by invoice per the agreed terms after you accept the quote; we do not take payment through the website. Card, EFT and approved credit terms are arranged per account.
