Orders are processed after payment confirmation and dispatched with tracking Australia-wide. Delivery times are estimates, not guaranteed, and depend on the carrier and your location. You will receive tracking information once your order leaves our warehouse.
Risk in the goods passes to you upon delivery to the carrier. Please provide a complete and accurate delivery address; delays or additional costs caused by incorrect addresses are the customer's responsibility. For business orders delivered to multiple sites, we can coordinate dispatch schedules.
Coverage, lead times, tracking and handling of bulky or urgent orders.
Australia-wide, to business and residential addresses, with on-site delivery and installation available in metro areas. Remote and regional sites are quoted per job.
In-stock items typically ship within one to two business days; custom builds and imaging add lead time we state up front. We confirm an ETA with your quote rather than guessing.
Yes. Shipments carry tracking and transit insurance, and high-value or fragile consignments are packed to survive handling. You get the tracking when it leaves us.
Yes. For rollouts we schedule after-hours or weekend slots and pre-stage equipment so swap-outs take minutes, as we did for clinics and retail sites.
